Order Desk & Warehouse Clerk a dual-role position responsible for both processing customer orders and managing warehouse operations. This includes receiving, storing, and shipping goods, as well as handling order entry, inventory management, and customer communication
• Process customer orders received via phone, email or in person
• Review and verify all order information for accuracy and completeness
• Enter and process orders into computer system in a timely and accurate manner
• Communicate any issues or discrepancies with customers and/or sales representatives
• Ensure that orders are fulfilled and shipped to customers on schedule
• Respond to customer inquiries regarding order status and shipping information
• Maintain accurate and organized records of all orders and related documentation
• Assist with inventory management and tracking of stock levels to ensure availability for customer orders
• Prepare and complete orders for delivery or pickup
Requirements:
• Strong organizational skills to manage orders and paperwork efficiently
• Excellent verbal and written communication skills to interact with customers and suppliers
• Proficient in using computer software to enter and track orders accurately
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail to ensure accurate order processing and delivery
• Ability to work independently and as part of a team
• Prior experience in Building Products or similar role is preferred
• Ability to lift heavy objects
• Current forklift licence
• High school diploma or equivalent education is required
Please send your resume to: louis@oam-inc.ca
